top of page
glowing cell edge only
Hartwell Insurance logo
10 years web.png
What We Do
bike web.png

We are a Protected Cell Captive Insurance Company (PCCIC) created under the Captive Insurance Legislation in the State of Tennessee.

​

A PCCIC is an insurance company that can set up any number of segregated captive cells off the “core” of the PCCIC.

Think of Hartwell as being the axle on a bicycle wheel; the hub that ties everything together. 

Hartwell Insurance Company was created in 2016 with the aim of breaking the mould of traditional insurance thinking.

Redefining Captive Insurance.

DRAWN CIRCLE IIN SCRIBBLE STYLE

Each cell is represented by the spokes coming from the axle.  

 

Each cell is independent.

What we offer

ONE CIRCLE INSIDE ANOTHER CIRCLE

Hartwell will handle all associated Administration surrounding a Hartwell Policy/Captive Cell

A CIRCLE WITH RECTANGLE BALANCING ON IT AND A SMALLER CIRCLE NEXT TO IT

Insurance Solutions for difficult to place insurances

FOUR RECTANGLES PLACES LIKE BRICKS ONE ON TOP OF ANOTHER

Enable clients to participate in the Profits of their own Insurances and build a Fund over time 

TWO CIRCLES OVERLAPPING IN THE MIDDLE

Claims handled by a Third Party Administrator (TPA) that is either the choice of the Broker or the Client 

A RECTANGLE WITH FOUR CIRCLES INSIDE

Hartwell can issue Insurance policies for risks located in all 50 States for and on behalf of all Cells within our PCCIC structure

A LARGE CIRCLE BALANCING ON TOP OF A SMALLER CIRCLE

Hartwell can offer Clients options at Renewal above and beyond normal Insurer’s terms 

A RECTANGLE BALANCING ON TOP OF A CIRCLE

Stability in cost of insurance and long-term continuity of business 

Hartwell can offer all these services and options because of one overriding reason: 

SCRIBBLY CIRCLE

The interests of the Client and of Hartwell are aligned.

Hartwell clients gain the following benefits:

GLOWING BALL CIRCLE WITH TWO WARPING EDGES

Experience

Using our 60 years Insurance experience we can move faster than any other PCCIC in the market.  We can design programs and suggest solutions and write bespoke policies for you.

CIRCLE WITH GLOWING TURQOISE INSIDE

Security

Every Cell is  formed under  the  Captive Laws of the State of Tennessee and will be legally segregated from Hartwell and all of its other Cells.

A CIRCLE WITH BLURRY GLOWING EFFECT ON LEFT SIDE AS IF MOVING

Speed

We can create your own Cell within 6-8 weeks from your firm order.

You can also join our Multi Participant Cell within 24 hours. 

SIX GLOWING CIRCLES STACKED AS A PYRAMID

Savings

We match insurance costs to the loss experience of the client. We reduce external insurance costs, clients participate in their own profits.

CIRCLE WITH MULTIPLE GLOWING COLOURS INSIDE

Tailoring

Each client, both creating a Cell and joining the Multi Participant Cell, will have access to their own micro insurance company giving them the exact coverages that their Company needs. 

Asset 5_edited.jpg

Remuneration and Premiums

There are 3 main payments that are required:

DRAWN CIRCLE

1

Premiums

Every client will join a cell that will have it's own bank account. All premiums will be paid into that account, and all accounts are separate from each other.

2

Hartwell

Remuneration: 

We typically charge a margin (Program Manager Fee) which is a percentage calculated upon the amount of Limit required.  Hartwell margin is the payment for our services (including Cell Application and Set-up Fee) and is not used for claims payments.

3

Brokerage

If the client uses a Broker then we offer brokerage at the standard market rates.  The broker is never disadvantaged or disintermediated. 

Because of our structuring techniques and the way in which we create our policies, Clients are not normally required to produce additional funding for the Cell. This is another advantage that Hartwell gives its clients over other PCCIC structures.  

Costs are ALWAYS minimized.

Asset 5_edited_edited.jpg

How safe is money placed with Hartwell? 

ICON OF SAFE WITH MONEY SYMBOL

Money placed with Hartwell is extremely safe. 

We designed it that way.

Separate Funds

All client money is kept separate to Hartwell money and the money of our other clients. Hartwell’s money and that of the client is never, ever co-mingled.

Management Oversight

Hartwell employs the services of a professional Management Company that is monitored and approved by the DOI in Tennessee.  The Management Company handles all of the client money on behalf of Hartwell as well as Hartwell’s own accounts.

Withdrawal Approval

No one can take money out of the client account unless both the Management Company and Hartwell Insurance approve the transaction.  Client money can only be taken out of the client account if there is a claim (and associated expenses) to be paid that has been approved and presented by the Claims Management Company (TPA) appointed to the contract.

Who We Are

Who we are

Henry Henshall, Roland Horton, William Harris - Hartwell Insurance

Hartwell Insurance is the creation of two people: Roland Horton and William Harris. Their goal is to create an Insurance Company whose interests are exactly aligned with that of their clients. In addition, they want Hartwell to offer a fast, responsive and bespoke service (every client is unique and we treat them that way). Finally, they want the process of working with Hartwell to be an enjoyable one, business efficiency is great but it can also be enjoyable.

IMG_8358_edited.jpg

Roland Horton

President

After 30 years as a Lloyd’s Broker, Roland co-founded Hartwell to reshape the insurance industry with real innovation. Specializing in Captive Insurance, he helps businesses unlock the full potential of self-insurance, driving smarter, more efficient solutions.

(615) 338 6072

william-harris_Hartwell_insurance.jpg

William Harris

Chief Operating Officer

With 24+ years as a Lloyd’s broker, William brings unmatched expertise and a fresh approach to the insurance world. At Hartwell, he’s rewriting the rulebook—innovation and client-first service aren’t just promises; they’re the foundation.

(615) 338 8598

Henry_Henshall_Hartwell_Insurance.jpg

Henry Henshall

Director of Operations

Bringing a background in engineering and finance, Henry thrives at Hartwell, where innovation fuels everything. He’s transforming underwriting, sourcing clients, and building custom Captive solutions designed for long-term success.

(615) 264 8066

TYLER2 copy.jpg

Tyler Maconaghy

Director of Sales

Drawing on 10+ years in Excess & Surplus Lines and Captive Insurance, Tyler blends expertise in property and liability programs to create bespoke solutions at Hartwell. His mission? Bridging two worlds to deliver unique value for clients.

(615) 338 9979

IMG_8358_edited.jpg

Hunt Calvert

Vice President

Fueled by a passion for excellence and innovation, Hunt specializes in creating tailored insurance solutions at Hartwell. His client-first approach drives success, while outside of work, he’s coaching lacrosse and spending time with his family in the great outdoors.

(615) 431 8816

Anderson2 copy.jpg

Anderson Baker

Director

Starting his career in 1982, Anderson has been shaping the insurance landscape with innovative programs, including Louisiana’s first property captive. At Hartwell, he’s building strong relationships and delivering tailored solutions across the U.S.

(615) 338 6930

Niclas Headshot.png

Niclas Bez

Vice President Treasury

With a background spanning financial analysis, reporting, and business intelligence, Niclas brings a data-driven edge to Hartwell's operations. His experience streamlining complex processes means Hartwell's clients get sharper insights, faster answers, and the financial clarity they need to make better decisions.

(615) 431 8876

JEN34 copy.jpg

Jennifer O’Rourke 

Vice President Accounts

Jennifer brings experience in insurance, business ownership, and bookkeeping to Hartwell. With nearly two decades in life and health insurance, she offers a well-rounded perspective and strong understanding of the financial side of running a business. She is also an Advanced ProAdvisor with QuickBooks Online. She takes a thoughtful, client-focused approach, working to understand each situation and improve outcomes in practical ways.

(615) 431 9983

tim copy.jpg

Tim Dillon

Senior Vice President Claims

With more than 25 years of commercial claims experience, Tim has worked with insurance carriers, reinsurance carriers, MGAs, captives, and TPAs. He combines technical expertise with operational insight to provide strategic claims oversight and efficient, transparent outcomes for clients. Outside of work, Tim operates ResqRanch, an animal sanctuary in Murfreesboro that provides refuge for senior, sick, and unwanted animals.

(615) 234 2849

JIMMMY3 copy.jpg

Jimmy Maconaghy

Vice President

With more than 20 years as a property and casualty consultant and strategic risk advisor, Jimmy loves connecting with people. At Hartwell he combines his focus is on relationship building with his knack for finding “out of the box” solutions: a combination that fits like hand in glove. Away from the office he can be found with his family skiing in the winter and boating in the summer. 

(615) 323 5267

SAM copy.jpg

Sam Phelps

Assistant Underwriter

With a background in trucking insurance, operations, and business systems, Sam brings a practical mix of industry knowledge and technical expertise to Hartwell. He understands the demands of transportation-focused insurance while applying his experience in IT, workflow improvement, and web development to build smarter processes and support the tools that keep business moving.

(615) 283 7361

Tabler Mark photo.jpg

Mark Tabler

Vice President

Mark brings over 20 years of extensive experience in the captive insurance space. Mark has formed, operated, restructured and consulted

On single-parent captives in various risk classifications. Outside of work Mark coaches baseball and soccer, while trying to find time to play a little golf.

(615) 695 2048

Our partners

Our Partners

No man is an island and that also rings true of companies too. We seek to gather around us some of the best advisors and service providers in our Industry. 

​

This menu of service providers is an Industry leading combination and enables Hartwell to provide all of our clients the very highest levels of service.

PINNACLE-01.png

Our Actuary is Pinnacle who are an Industry leading actuarial company with whom we have worked for over seven years.

JP01.png

We like to offer our clients a choice of Banking services. We are proud to have JPM as one of our Banking service providers. Our cells' bank accounts are set up with JPM, JPM is one of the most respected financial services firms in the world, serving corporations and individuals in more than 100 countries.

usarisk.png

Every Captive Insurance company needs a Captive management Company to run the administration and to ensure compliance.

​

Our Captive Management Company is USA Risk, who have over 40 years of captive management experience.

CRO01.png

Carr Riggs and Ingram is our Accountant who provides an outstanding accounting service to Hartwell and all of our Cell Insurance Companies.

EM01.png

Our claims handler is Engle Martin a nationwide provider of high quality claims handling services.

FH1.png

We are also delighted to offer our clients the services of Tennessee based First Horizon Bank, with whom we have been banking for 8 years. FHB has a history going back to 1864 and offers Hartwell and its clients excellent service and investment rates.

WBD01.png

Our Attorney is Womble Bond Dickinson, a transatlantic law firm with offices in the US & UK, including London & Silicon Valley, serving clients across every business they have a team of Captive specialists well versed in serving clients across a number of Captive Domiciles.

Financial Stability Rating

Asset 4_edited_edited.png
A EXCEPTIONAL FINANCIAL STABILITY RATING DEMOTECH LOGO

Regardless of the severity of a general economic downturn or deterioration in the insurance cycle, insurers earning a Financial Stability Rating® of A possess Exceptional financial stability related to maintaining surplus as regards policyholders at an acceptable level.

 

General economic conditions impacting the Property & Casualty insurance industry include, but are not limited to, the rate of claim inflation, interest rates, investment income yields and overall economic activity.

 

Underwriting cycle conditions include, but are not limited to, overall price adequacy, mix of premium by state, loss and loss adjustment expense, reserve levels, reserve adequacy, liquidity, expense levels, utilization of reinsurance, collectability of reinsurance, financial leverage, investments in affiliates, dependency on a particular distribution system, etc.

Financial Stability Rating

About Demotech

Demotech, Inc. is a financial analysis firm specializing in evaluating the financial stability of regional and specialty insurers.  
 
Since 1985, Demotech has provided proactive solutions to insurance industry financial analysis issues and has served the insurance industry by assigning accurate, reliable and proven Financial Stability Ratings® (FSRs) for Property & Casualty insurers and Title underwriters.  
 
Demotech’s philosophy is to review and evaluate insurers based on their area of focus and execution of their business model rather than solely on financial size.  

FSRs

FSRs are a leading indicator of financial stability, providing an objective baseline of the future solvency of an insurer.  
 
FSRs are based upon a series of quantitative ratios and considerations which together comprise Demotech’s Financial Stability Analysis Model
 
As the first company to have its rating process formally reviewed and accepted by Fannie Mae, Freddie Mac and HUD, Demotech has been leveling the playing field by providing Financial Stability Ratings® to insurers of all sizes. 
 
In order to sustain an FSR of A or better, an insurer must meet their financial criteria quarterly, throughout their annual review cycle.  Further, the insurer provides them with information on its reinsurance program and access to a senior officer to discuss operating results. 

Corporate Social Rensponsibility

Our Corporate Social Responsibility

Sometimes in this hectic world of business, deadlines and money we lose sight of things that really matter, so it’s nice to be able to spend a little time getting involved with the world outside of business.

At Hartwell we are very interested in dogs and horses. Both Roland and William have dogs and along with many Americans we love our animal family; we want to do more with dogs and people and so we would ask people to watch this space as we start to explore how Hartwell can help dogs within our community and help people work and be with our canine friends.

ROLAND AND ELSA AT STABLE WITH HORSES
ELSA WITH A HORSE

Also we believe very much in animal communication. Just as we all know that Communication is key in the business world so it is in the animal kingdom. Knowing when to speak and when to listen is so important both with humans and with animals.

We’ve tried to help especially in the Equine world where Hartwell has been proud to work together with Elsa Sinclair of Taming Wild ( www.tamingwild.com ). Elsa is a great teacher of patience and communication with horses and has made two films about her experiences. Hartwell was very pleased to be the sponsor of her latest film - Taming Wild: Pura Vida which charts her crossing the Dominican Republic on foot with rescue horses.

ROLAND AND ELSA IN A FIELD

As time develops we want to do more and more for dogs, horses and animals as a whole so if you have any good ideas please contact either Roland or William.

  • LinkedIn

1222 Demonbreun Street, Suite 1201

Nashville, TN , 37203

Demotech Rating

©2026 by Hartwell insurance

bottom of page