Meet the Management

Hartwell Insurance is the creation of two people – Roland Horton and William Harris. If you have any questions for us, please feel free to email us directly – you have our emails below.

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Roland Horton

Roland Horton


After 30 years working as a Lloyd’s Insurance Broker Roland decided that the market needed a new type of Insurer. An Insurer that didn’t just talk about innovation because it sounded good, or it made the Corporate Image look ‘cutting edge’ but an Insurer where Innovation was the lifeblood, where experience was put to use in serving the Client and the Broker. So together with his Business Partner, William Harris, he founded Hartwell Insurance.

Roland wanted to create an Insurer that takes time to think, creates new solutions and offers Brokers and Clients a bespoke solution not just a routine quote. He didn’t want a Company full of Compliance Officers desperately trying to frustrate business ideas but one where the strategy is run by experienced Insurance professionals who bring unique solutions to every piece of business that is Underwritten. He wanted to create an Insurer that was nimble, practical and sensible, a Company for the future not just a company of “box tickers”. Hartwell Insurance is that Company.

When Roland isn’t fighting the good fight against red tape and Industry inertia, he can be found in his garden tending his flowers or out riding his horses both of which activities keep him just this side of sanity… Just!

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William Harris

William Harris

Chief Operating Officer

William has spent the last 24+ years honing his expertise as a broker at Lloyd’s of London in the insurance and reinsurance industry, waiting for the right moment to put all his experience to use in the perfect vehicle.

From fish farm reinsurance in Norway, to Professional Liability treaties in Israel via vast Habitational programs across the whole of the US, William has helped create, launch and place (re)insurance solutions for some of the largest insurance companies in their territory as well as family owned agencies servicing niche lines of business.

Creating Hartwell Insurance with his business partner, Roland Horton, William believes they have created a unique and exciting insurance model for a world being underserved by traditional insurance companies.

With the traditional insurance market talking about innovation and putting the client first, the reality is, it’s just talk. At Hartwell, we live innovation on a daily basis and our business model is created with the client front and center. We don’t have shareholders to worry about, so we can focus 100% on the needs of our client.

When William is not thinking about his clients, he can be found with his wife and 2 daughters playing with their wirehaired wiener dog, Reggie. He is also an avid cook, Crossfitter, sports enthusiast and frustrated wood-turner.

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